Negative announcements on routine matters

Assignment Help Operation Management

Reference no: EM131281244

Message Strategies: Negative Announcements on Routine Matters Using the indirect BERP organization, you will respond to the situation given to convince the owner of Midwest Sparkleen that your decision to terminate an annual cleaning contract is reasonable.

Your company, PolicyPlan Insurance Service, is a 120-employee insurance claims processor based in Milwaukee. PolicyPlan has engaged Midwest sparkleen for interior and exterior cleaning for the past five years. Midwest Sparkleen did exemplary work for the first four years, but after a change of ownership last year, the level of service has plummeted. Offices are no longer cleaned thoroughly, you’ve had to call the company at least six times to remind them to take care of spills and other messes they’re supposed to address routinely, and they’ve left toxic cleaning chemicals in a public hallway on several occasions. You have spoken with the owner about your concerns twice in the past three months, but his assurances that service would improve have not resulted in any noticeable improvement. When the evening cleaning crew forgot to lock the lobby door last Thursday-leaving your entire facility vulnerable to theft from midnight until 8:00 Friday morning-you decided it was time for a change.

Your Task: Write a letter to Jason Allred, owner of Midwest Sparkleen, 4000 South Howell Avenue, Milwaukee, WI. 53207, telling him that PolicyPlan will not be renewing its annual cleaning contract with Midwest Sparkleen when the current contract expires at the end of the month. Cite the example identified above, and keep the tone of your letter professional.

Reference no: EM131281244

Questions Cloud

Market stakeholders and non-market stakeholders : Who are the Stakeholders for Timberland (Market Stakeholders and Non-Market Stakeholders)? Who are the most important stakeholders, is there an alliance of stakeholders, are some relationships more trusted than others? Acts of Corporate social respon..

What role do colleges play in the escalating debt crisis : What role do colleges and universities play in the escalating debt crisis? Do you consider their behavior ethical? What are the ethical issues involved in the huge amounts of debts that many college students have amassed?

Estimate the lift coefficient for these conditions : When air flows past the airfoil shown in Fig. P9.110, the velocity just outside the boundary layer, u, is as indicated. Estimate the lift coefficient for these conditions.

Famous an artist as the world has ever know : Van Gogh, as you have read, is about as famous an artist as the world has ever know - yet he died, broke, alone and virtually unknown. He's not the only artist to die unrecognized in their time, neither Herman Melville ('Moby Dick') or Emily Dicki..

Negative announcements on routine matters : Message Strategies: Negative Announcements on Routine Matters Using the indirect BERP organization, you will respond to the situation given to convince the owner of Midwest Sparkleen that your decision to terminate an annual cleaning contract is reas..

Establishing strong market present : If you are an organization interested in establishing a strong market present in china brazil and Germany what cultural awareness do you and your organization need to possess to successfully conduct business in these respective nations?

Creating list of steps for the students to follow : Creating list of steps for the students to follow. Explain, demonstrate, and practice with the students on how you want them to follow through with the class procedures. Examples of procedures.

Any individual for a telecommuting program : How would you determine the fit of any individual for a telecommuting program? Use the relevant models/theories from the text regarding values/personality/motivation.

Identify a current issue being debated about american nation : Identify a current issue being debated about American national security.

User Account

All Pages