Needs analysis at hbc

Assignment Help Business Management
Reference no: EM132784657

Needs analysis at HBC

The Hudson's Bay Company (HBC) was established by British Royal Charter in 1670. Its earliest business activities were associated with the fur trade in the wilderness of what is now Canada. Most of its early employees were Scots from the Hebrides who were tough enough to survive the long cold Canadian winters.

Several years ago, The Hudson Bay Company noted a number of complaints from customers in their `Bay' department stores and they took steps to rectify the situation. Anecdotally, feedback from customers indicated that they were unable to find sales people when they needed them, and when they did find salespeople, the staff seemed 'bothered' by the customers' request for assistance. These complaints and recent pandemic-driven changes emphasizing online shopping served to instigate a needs analysis.

Adopt the role as a consultant for this needs analysis, and describe the steps that you would recommend in the assessment. Look at the HBC website for more information about the organization, but confine your approach to the department stores rather than any of the other HBC group organizations.

https://www.thebay.com/

Reference no: EM132784657

Questions Cloud

Prepare a detailed schedule that shows the cash inflows : Prepare a detailed schedule that shows the cash inflows and disbursements by quarter. Once the detailed schedule is done use those figures
What are the most common traps of negotiation : With regard to how people fall short in negotiating, what are the most common "traps" of negotiation?
Develop your business proposal or plan using given details : Business Proposal. It is a plan / a deadline proposal, your impact to the business/the position you are applying for. This instructor wants you to think.
What is the adjusted cash in bank on december : What is the adjusted cash in bank on december 31,2019? During the audit of exciting company on december 31 2019, outstanding cheque's $19000
Needs analysis at hbc : The Hudson's Bay Company (HBC) was established by British Royal Charter in 1670. Its earliest business activities were associated with the fur trade in the wild
Agency relationship : There are various ways that the agency relationship can be created. explain how the court came to its decision. Do you agree with the decision?
Compare traditional leadership with servant leadership : Compare traditional leadership with Servant Leadership and explain how servant leaders and traditional leaders might view service and power/authority differentl
Find how much will appear as the carrying amount of note : Conchita Martinez Company, In the note amortization schedule before impairment, how much will appear as the carrying amount of the note as of December 31, 2019?
Key component to building a case : What fid i emphasize was a key component to building a case with the board of directors

Reviews

Write a Review

Business Management Questions & Answers

  Analyze the various costs a firm faces

Analyze the various costs a firm faces, their trends over time, and how they have impacted PepsiCo profitability

  Forms of supply chain system improvement

Commonly employed forms of supply chain system improvement include all of the following EXCEPTcross-functional teams.

  Equal annual end of the year cash flows

How much money can you withdraw for the next 14 years in equal annual end-of -the- year cash flows if the you invest the money at a rate of 18.17

  Is investing in drive-throughs a profitable exercise

The COVID environment has produced many challenges. Businesses have begun to adapt, but adapting requires thinking out of the box, using technology, investing m

  Why is the zone of tolerance for process dimension

Why is the zone of tolerance for process dimension wider than for an outcome dimension?

  Define and discuss theoretical management concepts

Use evidence about your chosen organisation to analyse and evaluate the impact of economic trends on Woolworths in 2018/19.

  Outline possible reasons and how you would correct problem

A high percentage of customers abandoning their orders at checkout. Outline the possible reasons as well as how you would correct the problem.

  Learned in the classroom to real-world situations-problem

Describe two different things that teachers can do to facilitate students' transfer of what is learned in the classroom to real-world situations and problems. (300 words)

  Caterpillar competitive advantages and disadvantages

Summarize your analysis of the strengths and weaknesses of Caterpillar Inc.'s competitive advantages and disadvantages.

  Functions in international business

1. What are the basic human resource management (HRM) functions in international business?

  Briefly the conceptual framework of value creation by bda

Please describe briefly the conceptual framework of value creation by BDA

  Develop partnerships with local colleges

Develop partnerships with local colleges and universities for direct contact with upcoming and recent graduates. Develop partnerships with local high schools to implement internships and give students the oppurtnity to earn college credit.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd