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Information technology for CRM
1. Go online and visit the websites of two mid-market CRM vendors. Compare and contrast their offerings.
2. What do you understand by the term 'knowledge management', and what role does technology play in it?
3. In the context of an organization with which you are familiar, identify the channels that are used to interact (communicate) with customers and assess the degree to which the use of those channels is integrated. You'll find it helpful to investigate what is meant by channel integration first.
What abilities would managers need in managing in this type of organizational design? What role do you think organizational structure plays in an organization's strategic capabilities, especially in innovation efforts?
Provide a explained discussion on Kirkpatrick's four levels of evaluation?
question 1describe how firms having a portfolio of businesses can the use bcg matrix as a decision making toolquestion
discuss the importance of sales promotions as part of a companys promotional strategy. also address the differences
Discuss the IT-based risks that your organization faces, or an organization for which you worked previously.
discuss the strategy and structure of international business
Strategic plan or strategic planning of Adelphi Art Centre in Adelphi, Australia.
to develop an awareness and comprehensive understanding of the influence of culture on managementassess the usefulness
What limitations do you see of balanced scorecard and benchmarking process and how are low financial businesses to compete with financially stable organisation in quality where quality is linked with price and high costs?
Explain how socio-cultural differences create problems for Walt Disney in opening parks overseas with references.
When can restructuring be seen as a positive corporate strategic move?
Strategic Management class - Rearch paper on Managerial Succession
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