Reference no: EM133092166

Chapter 10

Grievances: Definition, Sources, and Significance

Steps in the Grievance Procedure

Grievance Resolution: Relationships and Flexibility

Power Relationships

The Union's Duty of Fair Representation

Question:

1. Discuss two reasons grievances might be filed, furnishing examples of these reasons other than those found in a text.

2. Why is it difficult for union and management officials to resolve each grievance on its own merits?

Chapter 11

Development of Labor Arbitration

Elements of a Typical Arbitration Proceeding

Comparison of Arbitration and Judicial Proceedings

The Arbitrator's Decision

Current Issues Affecting Arbitration

Question:

1. How did World War II and the National War Labor Board greatly expand the use of arbitration?

2. Discuss two decision-making guidelines used by arbitrators, furnishing specific examples (not mentioned in the text) of how these guidelines apply.

3. Do you believe that labor unions should use the benefits of labor arbitration as part of the union's strategy to recruit new members? Give your reasons.

Chapter 12

The Changing Significance of Industrial Discipline

Elements of the Just Cause Principle in Employee Discipline

See page 630 and answer two of the six questions.

Question:

1. Why is discipline the most significant issue for union and management? Describe how this significance has shifted over time.

2. Although not subject to judicial scrutiny, evidence in an arbitration hearing still has its complexities. Discuss related considerations that could be involved in an arbitration hearing involving an employee who was discharged for smoking marijuana on the job.