Name the four quadrants of the service process matrix

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1. Name the four quadrants of the service process matrix. Discuss and draw how the matrix is used to classify services into categories.

2. Coca-cola is called a global product. Does this mean that Coca-cola is formulated in the same way throughout the world? Please explain with examples for better understanding.

3. Identify and explain the four strategies that operations managers of international and multinational firms use to approach global opportunities. Please explain further use examples other than Amazon, Lamborghini, MTV Channel, Procter & Gamble (P&G) and Mcdonald`s and KFC.

Reference no: EM132274079

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Name the four quadrants of the service process matrix : Name the four quadrants of the service process matrix. Discuss and draw how the matrix is used to classify services into categories.

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