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1. Lovelock and Young proposed that the service process can be enhanced by:a) having customers take a greater role in the production of the serviceb) a personal attention approachc) separating high-contact from low-contact operationsd) substituting technology for people
2. Operations consulting deals with assisting clients in developing operations strategies and improving production processesTrue or False
3. Which of the following assumptions is not made when doing critical path analysis?a) Interruptions may be permitted if they are documentedb) the jobs or tasks do not necessarily have to be in a predetermined sequencec) the jobs or tasks are dependent on each otherd) none of the above
4. Genichi Taguchi believes that by fiddling with the production process, the product will fall within control chart limits and that's good enough to satisfy the QLF (Quality loss Function)True or False
5. The simplest of all arrival-control devices is the posting of business hours.True or False
6. Which of the following is true concerning SPC?a) building quality into a product by controlling the production process is an advantage of SPCb) the Japanese invented SPC, the U.S. created statistical samplingc) with statistical sampling, you can inspect quality into a productd) none of the above
evaluation criteria during the procurement phase or after they have submitted their proposals/bids. Please answer in 120 words or less also cites url or references used.
The shipping costs per truckload between the plants also distribution centres are given in the table. The Corporation needs to determine how much to ship from every plant to every distribution center also would like to minimize total shipping costs..
Illustrate what are three examples of businesses that use some sort of device to electronically collect information that can be used for forecasting.
The initial investment to acquire also install the equipment is $256,000. The variable price to produce each unit will be $15 also the selling price for the finished product will be $30. Which of the subsequent best describes the situation of indu..
Illustrate what would 3-sigma control limits for the process be. Illustrate what alpha risk would they provide.
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Quantitative Analysis for decision making class
"Metal window boxes are manufactured in 2 process steps: stamping and assembly. Each window box is made of 3 pieces: base A and 2 sides Bs. Illustrate what's capacity at stamping.
Illustrate what is the Disney Difference also Elucidate how will it affect the organizations corporate, competitive also functional strategies.
this product hangs up also needs resetting every 200 hours. On average about 45 minutes is needed to reset this product. Elucidate what is this product's availability.
Why is the idea of a ‘line of fit' such a useful concept in explaining describes how an operations strategy can be implemented successfully.
Illustrate what term best expresses placement of workers and machines in a single location to make a product. Discuss role and importance of Information Systems Management (ISM) in a named organization.
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