Reference no: EM133312479

1. Employees at an insurance company were complaining about the evaluation form used for measuring employee effectiveness. Their complaints is questioning the__________ justice at work.

Procedural

Informational

Interpersonal

Distributive

2. Procter & Gamble has divisions for personal and beauty, house and home, health and wellness, baby and family, and pet nutrition and care. These divisions indicate that the company uses ____ departmentalization.

Product-based

Geographic

Customer-based

Functional

3. According to the leader-member exchange theory, which of the following is FALSE regarding subordinates who have an in-group relationship with their leaders?

Their relationship with the leader is characterized by trust, commitment, and involvement.

They have more decision-making latitude

Their relationship with the leader is distant and transactional.

They tend to be more satisfied and perform at high levels.

4. After watching students regularly coming late to class, a professor introduces a new classroom policy: For every third time, a student is five minutes late to class, five points will be deducted from their final grade. The day after the policy is put into effect, three of the five students typically late come to class early. The MOST LIKELY reason for this change is the professor's use of ________.

Negative Reinforcement

Self-control

Intrinsic Motivation

Positive Reinforcement

5. Terry, who is Jordan's supervisor, continually asks Jordan for a date. When Jordan continually refuses, Terry punishes Jordan by scheduling her to work every weekend, when previously weekends were rotated through the employees. This is an example of______________.

Discriminatory behavior based on sexual harassment.

The consequences of not following orders.

Jordan being difficult and playing hard to get

Terry doing his job

6. A high level of motivation always results in a high level of performance.

True

False