Reference no: EM133090247

Astro Life and Superannuation Limited (ALSL), one of Australia's leading general insurance brands is currently considering the implementation of employee electronic monitoring throughout its business process operations. Since the pandemic, most employees are working from home and the management considers that they need to track employee screen time to track productivity and time away from desk. This includes remote screen capture to monitor activities in real time, track the time employees spend on work tasks and internet activities. Management considers this could help them avoid constantly asking updates regarding tasks in progress. While employees already have raised concerns of privacy, lack of trust from management and feels this can affect their morale and stress levels. ALSL has already started engaging with a private firm to pilot an employee monitoring software. Employees feel they have not been consulted before the company made this decision.

As a consultant, you are engaged to undertake the task of preparing a report for the board of management. Your task is to investigate and prepare an accurate report that considers the issues related to electronic monitoring of all business process operations, including staff actions, and make suitable recommendations. Your report should include a discussion of the current trend to use electronic monitoring to measure employee productivity and business process operations.

a. You are to make a recommendation to the board of management on the most pressing issues to be addressed and how they relate to the principal ethical issues and the stakeholders involved

b. Justify your ideas and recommendations by relating them to your analysis of how the impacts of electronic monitoring are likely to affect you personally, as an employee.