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Which customization activities would most likely increase a customer’s long-term value?
a. Expanding the need set
b. Improving the quality of the product
c. Improving service quality
d. All of the above
A process has a cycle time of 10 minutes. The throughput time is 10 hours. If the throughput time is reduced to 5 hours without changing the cycle time, what is the change in inventory (as a percentage)?
How does a traditional adversarial relationship with suppliers change when a firm makes a decision to move to a few suppliers?
A bank wants to know how low it should let the level of cash fall before ordering more cash from its parent bank. If the demand during lead time for cash is normally distributed with a mean of $160,000 and the standard deviation of $20,000 and the se..
You work for a grocery store and a new manager is hired to oversee your department. He comes into your department (the butcher shop) and explains to you that for the past 6 months, your department has been losing money for the store because of the wa..
What marketing research should be considered to aid a companys B2B integrated marketing communcation program? Include an example with your explanation. 2-3 paragraphs.
Will a capability that helps a firm increase its revenues and exploit opportunities in the external environment necessarily result in the firm achieving a sustainable competitive advantage? Why? Thoroughly explain your answer.
Although cost leadership is perhaps less relevant for firms pursuing product differentiation, costs are not totally irrelevant. What advice about costs would you give a firm pursuing a product differentiation strategy
Creative Benefits Imagine that you are an HR manager. You are trying to recruit and retain the best talent for your organization. In your opinion, what are the advantages and disadvantages of offering unique and creative benefits to employees?
Psycological Traits of Creative Leaders. Readings and your experience, what are some of the traits of creative people? (you don't have to list all of them - allow others to come up with answers) Discuss whether each one is in someone's nature or whet..
What should unions and employers do in order to successfully administer a collective agreement? What are some challenges that they face with doing so?
Now that this course is coming to a close, what are some of the positive attributes that you could take from this experience and possibly add to your current or future career in management
A university credit union that serves a very large student population has an ATM in the student union where several cafes, restaurants, game rooms, gift shops and other unique shops are located. The average cash withdrawal at the ATM is about $40. Wh..
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