Most important aspect of excellent customer service

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Reference no: EM132302356

1. What is the most important aspect of excellent customer service?

2. What is the most important trait for a strong team leader?

3. How do you motivate a lazy employee to be more efficient with time and productivity?

4. Do you believe more strongly in giving consequences for negative behaviours?  Or rewards for positive behaviours?

5. What type of people do you find it most difficult to work with?

6. As a team leader, what is the first step to managing a new project?

7. Is it more beneficial to hire an employee with the most current training?  Or to hire an employee with many years of experience on the job?

8. How do you communicate bad news to your boss?

Reference no: EM132302356

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