Most commonly used style in handling conflict

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Chapter 13: Answer discussion questions 1 & 11

- Think of a significant mistake you've seen someone make on a job. How did the boss handle it, and what was the effect?

- Describe a time when you or someone you observed felt unfairly treated and explain why. How did you respond to the inequity? What other options might you have had?

Chapter 14: Answer discussion questions 1, 3 & 8

- Why do you think some people resist the idea of working in teams? How would you deal with their resistance?

- Experts say that teams are a means, not an end. What do you think they mean? What do you think happens in a company that creates teams just for the sake of having teams because it's a fad or because it sounds good? How can this pitfall be avoided?

- What do you think is your most commonly used style in handling conflict? Least common? What can you do to expand your repertoire and become better at conflict management?

Reference no: EM132409213

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