Reference no: EM132221263
1. One of the three parts in a training session is the hook, through which the speaker captures the audience's attention and provides the objective and rationale for the program. The hook is also commonly referred to as
A) telling them afterward why they should remember it.
B) telling them what you’re going to say.
C) telling them the substance of the material.
D) telling them what you told them.
2. When holding a meeting, the manager should NOT
A) start at the appointed time if all staff members are not yet in attendance.
B) get to the subject matter quickly.
C) follow the agenda.
D) give the attendees a lecture about attendance and punctuality.
3. Which characteristic is MOST commonly associated with a referral network?
A) Expecting brokers to perform extra services such as yard care, supervision of painting and other repairs, and providing weekly or monthly activity reports
B) Being hired by large corporations to handle employee transfers
C) Facilitating sending customers to a broker in another city in return for part of the commission
D) A group of large real estate firms that have joined together to form a listing database
4. A healthy economy should generate
A) increasing balance of payments deficits.
B) a low, stable rate of inflation.
C) high unemployment rates.
D) high inflation rates.
5. The MLS system showed that there were 5,600 sales for 2003. The total sales volume was $1,044,540,000. What was the average sales price?
A) $168,900
B) $205,600
C) $186,525
D) $194,209