Morning personal care service

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Reference no: EM133180126

Answer each of the Disability Aged care questions detailly.

1. Imagine you are cleaning a customer's home and they are following you around telling you to do it differently. How would you handle feedback from this customer and what would you do?

2 You are rostered to a new customer to provide her morning personal care service. The customer lives alone, has reduced mobility and requires the assistance of walking aids and a shower chair. Please outline the steps you would undertake to safely provide personal care to this customer.

3 Working as a Care Worker with KinCare means you will have the opportunity to visit many customers in their own homes where they feel the most comfortable and need the most support. This means that you will be working alone for the majority of your shift with little interaction from your colleagues and manager. Do you see any issues with this? How do you maintain motivation and focus when working by yourself?

4. You arrive to a customer's home to take them out for their weekly shopping service and you notice that the customer appears to have cut themselves. What would you do?

5. You are rostered to provide personal care services for a customer in their home and provide personal care services to shower them. The customer suffers from dementia and at times can be challenging, resisting your help and is reluctant to have a shower. What steps would you undertake to encourage this customer to let you help shower them?

6. Working in a time of COVID-19, what are infection prevention measures you would take to ensure you and your customers are safe?

Reference no: EM133180126

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