More likely to hear from unhappy customers

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Reference no: EM132173214

1. Which type of company is more likely to hear from unhappy customers – a company that produces goods or a company that provides services? Please explain.

2. Explanation of the compensation plan for the company Amazon?

3. Select any five quality-control tools and critically explain how each of them can be utilized to aid in resolving issues. At least one quality-control tool must come from resources outside the textbook. In addition, simulate the use of one quality-control tool in your project. Describe the scenario requiring quality control as well as how the tool was used to achieve the objective.

Reference no: EM132173214

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