More defect makes the entire nail defective

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Reference no: EM131069606

Define Measures Practic

1) Ten nails produced. Each one has five ways it can be defective. One or more defect makes the entire nail defective.

Calculate the following:

Defectives

DPU

FTY

DPMO

PPM defective

2) A four-step process has a yield of 0.98 in step 1, 0.95 in step 2, 0.90 in step 3, and 0.80 in step 4.

Calculate the following:

RTY

DPU

3) There are 11,018 claims that come into your unit each week. You have 27.5 staff to process these claims.

a. What would be the pace at which each claim has to be processed in each step to meet the demand in a timely way?

b. Each claim takes 9 minutes. Given this, how many staff do you actually need to do the work?

Reference no: EM131069606

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