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Monitoring the productivity of clerical staff

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An office manager is concerned with declining productivity. Despite the fact that she regularly monitors her clerical staff four times each day-at 9:00 AM, 11:00 AM, 1:00 PM, and again at 3:00 PM-office productivity has declined 30 percent since she assumed the helm one year ago.

Would you recommend that the office manager invest more time monitoring the productivity of her clerical staff? Explain.

Reference no: EM132803801

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