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To what extent do you think that models of the service encounter and service design developed for face-to-face encounters, e.g. Servicescape, are applicable in an online service context? Illustrate your answer with examples of points of similarity and difference.
We have a nickel, dime and quarter in a cup. We withdraw two coins, first one and then the second, without replacement. What is the expected amount of money and variance for the first draw? For the second draw? For the sum of both draws?
At work one day Erica received 36 packages. Speedy delivered 3 times as many as Express, While Express delivered 4 more than Quick Service.
A mountain is 14,72- feet above sea level, and a valley is 348 feet below sea level. What is the difference in elevation between the mountain and the valley?
What are the next terms in this sequence? Develop both a recurrence and a closed form for this sequence, perhaps labeling it as sn. Prove that your recurrence and closed form are correct. Have you used induction yet?
Suppose the scores of 500 college freshmen taking Physics 101 are normally distributed. The mean score is 60 out of 100, and the standard deviation is 10. Find the values defined by the standard deviation that is 3 standard deviations away from th..
Your goal is to construct a rectangular box with a top on it that has the smallest possible surface area, in which a football and a basketball, both fully inflated, will just fit into at the same time. Below are the measurements of the football an..
the owner of brittens egg farm wants to estimate the mean number of eggs laid per chicken. a sample of 20 chickens
DRUG DOSAGES Thomas Young has suggested the following rule for calculating the dosage of medicine for children 1 to 12 yr old.
Suppose you just received a shipment of SIX televisions. THREE of the televisions are defective. If two televisions are randomly selected, compute the probability that both televisions work. What is the probability at least one does not work?
the bearing the pilot should take in order to fly directly to the airport. Round your answer to the nearest hundredth of a degree.
In write the system first as a vector equation and then as a matrix equation.
A recepie for muffin mix calls for 8 cups of flour ,2 2/3 of cups of oatmeal ,and 4 tablespoons of baking powder along with other ingridients .If you had only 3 cups of flour , what would be the comparable amounts of oatmeal and baking powder.
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