Reference no: EM132176409
1. Which of the following is true of mobile customers in comparison to their desktop counterparts:
Desktop customers expect far more community engagement and entertainment
Mobile customers expect far more brand information and company background
Desktop customers expect far more in responsiveness and simplifying their customer experience
Mobile customers expect far more in discounted offerings and coupons
Mobile customers expect far more in real-time research and context relevance
2. An app that provides free advice on removing a wine stain is a great example of:
Friend-of-mine marketing
Top-of-mind marketing
Back-of-mind marketing
Frame-of-mind marketing
Out-of-mind marketing
3. Among the ways to optimize mobile sites for friendly user interfacing are all BUT the following:
Touch interaction that avoids the fat thumb syndrome
Shorter route calls to action
Quicker downloading of mobile websites
Video and other imagery that replaces text
Deeper menu selections and hyperlinks for in-depth research