Reference no: EM132613923
MITS5507 Business Process Modelling and Management - Victorian Institute of Technology
*Assessment 1: Case Study and Presentation
Introduction
EPC diagram, abbreviation for event-driven process chain diagram, is a flowchart-based diagram that can be used for resource planning and identifying possible improvements of a business process. Businesses use event-driven process chain diagrams to lay out business process workflows, originally in conjunction with SAP R/3 modelling, but now more widely it is used by many companies for modelling, analyzing, and redesigning business processes. This will be a preliminary exercise before utilizing BPMN 2.0 on the group Project in Assessment 3.
Task
In this assignment you will use Signavio, (see the Activity in week 3 for creating a Signavio account) to prepare an EPC diagram for the Case Study below. Make sure to identify the organizational units and actors relevant to the case study and indicate on the EPC diagram the actor that is responsible for each task in the process.
Instructions
Your document should be a word or pdf document containing a copy of the EPC diagram you constructed in Signavio. The EPC must only be ‘one page
Assessment 2: Research Report
Introduction
This assessment item relates to the unit learning outcomes as in the unit descriptor. This assessment is designed to improve student presentation skills and to give students experience in researching a topic and writing a report relevant to the Unit of Study subject matter.
Task
For this component you will prepare a report or critique on an academic paper related to Business Process Modelling or Business Process Management. The paper you select must be directly relevant to one of these major topics. Some possible topic areas include but are not limited to:
• Business model
• Business process
• Artifact-centric business process
• Modelling and simulation
• Business reference model
• Business process integration
• Business process re-engineering
• Business management
• Business documentation
• Business automation
• Business improvement
• Business mapping
• Business optimisation
The paper can be from any academic conference or other relevant Journal or online sources such as Google Scholar, Academic department repositories etc. All students must select a different paper; thus the paper must be approved by your instructor or tutor before proceeding. In case two students are wanting to report on the same paper, the first who emails the instructor with their choice will be allocated that paper (provided it is acceptable). Note: popular magazine articles, web sites and blogs are not academic sources.
Your report should be limited to approx. 1500 words (not including references). Use 1.5 spacing with a 12-point Times New Roman font. Though your paper will largely be based on the chosen article, you can use other sources to support your discussion. Thus, citation of sources is mandatory and must be in the IEEE style.
Assessment 3: Major Assignment
Introduction
The objective of this assignment is to apply the knowledge and experience acquired with BPMN diagrams and Business Process Management concepts gained through the lectures and activities to a simulated industry Case Study Problem. You will need to employ analytical skills for this Case Study to discover existing problems and re-design the business processes.
Task
This assignment is to be completed in teams of 3 or 4 members. You should begin by submitting (at the end of week 7 the signed group participation form provided in the Moodle. This form needs to be completed and signed by all group members. Once submitted, the teams will remain fixed and no member additions or deletions will be allowed unless by approval of your subject coordinator. Any person not part of a group by the end of week 7 will be assigned randomly to a group by your lecturer. There will be no changing this.
Your task is to model, analyze, re-design and automate the processes for the company case study attached to this assignment (Scenario contained within this document). A narrative description of the "as is" process is given in the case study below. You must take this description as the basis to analyze the process, identify improvement alternatives and to design a to- be process. If you find that the description below is not detailed enough, you can make your own assumptions. But any assumptions must be reasonable and documented.
The first step is to understand the "as is" process model. To this end, you are asked to design a detailed BPMN process model reflecting the current state of the process. This BPMN model should not only deal with the "normal course" of action, but it should also show how different types of errors or exceptions are handled, including changes, cancellations and over-due invoices.
Next, you should identify wastes in the process as well as major issues. The latter should be assessed and documented in an issue register. The "issue register" should include the following columns: Issue Priority Number, Issue Name, Short Description, Data/Assumptions, Quantitative Impact and Qualitative Impact. The issue register should not be an inventory of every possible issue you can think of. Instead, you should focus on major issues that capture the concerns expressed by the customers, staff and management stakeholders.
Based on the identified issues, you should then design a "to-be" process model in BPMN and explain what changes you are proposing and how would these changes address the identified issues, and/or how they would contribute to achieving the company's strategic goals.
In addition to proposing a "to-be" process model, your team must build a mock-up application using a business process management system (e.g. Signavio Workflow Accelerator). The purpose of this mock-up application is to demonstrate how the to-be process could be automated and how would this automation affect the way the participants in the process do their work. This will be a, "demonstrator". You should keep it simple.
*Note: Need only Assessment 1
Attachment:- Business Process Modelling and Management.rar