Mistake over the booking was entirely its fault

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In January 2002, Peggy made a contract with the Ridgway Hotel in Zambia, booking it for the wedding reception of her daughter, Samantha, to be held on 10 August 2002, at a price of K6,000. Samantha particularly wanted the reception to be at the Ridgeway because of its extensive grounds, enabling much of the reception to take place out of doors. Two weeks prior to the wedding, when Peggy rang the Ridgeway to check on certain arrangements, she was told that there had been a mistake over the dates. When Peggy made the contract, the hotel had in fact already been booked for another event on 10 August. On learning this, Peggy immediately attempted to find another location for the reception. The only two possibilities were a local public house, the Lusaka Hotel, which could offer a function room and limited catering for K4,500, and the Fairview Hotel in the middle of Lusaka. The Fairview was able to offer an equivalent provision to the Ridgeway, but at a price of K7,500. Peggy booked the Fairview, and the reception took place there. It went smoothly, but Samantha was very disappointed at the change in venue because the Fairview had no grounds, and the whole event had to take place indoors. As a result of all the worry and extra work caused by the change of venue, Peggy suffered a breakdown, and three months later was still receiving treatment for depression.

Advise Peggy, on the basis that the Ridgeway Hotel has accepted that the mistake over the booking was entirely its fault.

Reference no: EM133809070

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