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A mid-sized organization relied heavily on the corporate memory, skills and experience of a longtime employee. In her final position, she was responsible for office administration including payroll, budget monitoring and the organization's major annual fundraising event. Over the course of her employment she held a variety of positions and had a very good understanding of the organization's operations and history.
Her unexpected death was both an emotional blow and a wake up call to her colleagues. Everything she had known about the organization was "in her head." While discussions had occurred regularly concerning the need to document this information and to pass this knowledge on to others - this had never happened. The organization was able to regroup and survive the transition but the employees experienced high levels of stress as they struggled to determine what needed to happen when. A great deal of time and effort was spent recreating systems and processes and even then, some things fell through the cracks resulting in the need to rebuild relationships with supporters.
You are the HR director of the organization mentioned in the example. What steps should you take to ensure that a problem like this does not occur again in the future?
Would different steps need to be taken if this were an executive-level employee? Explain.
The prescribed antibiotic dosage is doubled to 8.0 mg per hour. Using the 0.75 mL/min saline solution drip, solve for the required antibiotic solution drip rate.
When leading a planning team, in the case of large, complex projects, how do you "plan for planning?" What items should be included in this plan? How would you go about tailoring a project plan template?
Banks and fast food outlets are among the richest sources of seasonality components. Demand varies by: 1. The hour, 2. The day of the week, 3. The day of the month, 4. The week of the month, 5. The month of the year. Identify 5 different types of sea..
Assume you are working for a small firm that supplies a product or service to an MNE. How might your relationship change as the MNE moves from Globalization 2.0 to Globalization 3.0 operations?
Discuss the various methods by which job analysis can be completed. Compare and contrast these methods, noting the pros and cons of each.
Demand for Sharp disposable razors at Chevere Drugs averages seven packages per day. The razors cost Chevere $0.80 per package and sell for $1.49. Chevere uses a 20% annual holding cost rate and estimates the cost to place an order for additional raz..
Theme 2 Traditionally theorist suggest that the managerial function of controlling should not be confused with control in the behavioral or manipulative sense. How can a manager be assured or measure work that is performed when the employee may be 5,..
Jillian Dorn was made Captain of the USS John Paul Jones. She worked hard for her new post and rank. Having served on several ships over the last twenty five years, Dorn was known for being tough but strict in her approach to her subordinates. Analyz..
For a copy machine that makes 35 to 44 copies per minute, identify one or two ways to segment the market that would take advantage of different level of price sensitivities among customers. Be specific in your discussion. Be sure you tell me which va..
Horizon Books is a bookstore in downtown Madina Munawara. It carries an inventory of approximately 50,000 books. Customers come in and browse the shelves, select their books, and take them to one of three cashiers positioned in different parts of the..
Illustrate what difference does it make if a consumer desires a 10,000-unit order produced also delivered all at one time or in 2,500 - unit batches.
Explain how many hours do you expect the assembly of the 100th unit to take. Is the contract‘s assumption about the average labour hours per unit valid or should the price be revised.
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