Reference no: EM13759834

Assignment 2: VoIP Part 2 (Gantt and PERT Charts)

Update the Microsoft Project file you created in Assignment 1: VoIP Part 2 (Work Breakdown Structure) with the following changes:
• Set property values to denote progress in at least fifteen (15) of the line items.
• Set properties so that at least one (1) of the main tasks is behind schedule.
• Create a Gantt chart for your project.
• Take a screenshot of the Gantt chart which can later be inserted into your written paper.
• Create a PERT diagram that identifies the critical path.
• Take a screenshot of the PERT chart which can later be inserted into your written paper.

Write a two to three (2-3) page paper in which you:
1. Compare and contrast the information that one receives from a Gantt chart, versus that of a PERT diagram.
2. Examine the advantages of using a Gantt chart over a PERT chart and vice versa. Determine when it is appropriate to use one over the other. Justify your response.
3. Assess the importance of the critical path in project management.
4. Insert the screenshots of the Gantt and PERT charts you created based on the provided criteria. Elaborate on the status of the VoIP deployment project based on the updated information. Note: The graphical representations do not count toward the overall page requirement.
5. Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
• Import completed diagrams, charts, or screenshots into the Word document before the paper is submitted.
The specific course learning outcomes associated with this assignment are:
• Distinguish among various time management techniques such as CPM, Gantt charts, and the PERT method.
• Use project management and graphic software to plan and manage a project throughout the project life cycle.
• Use technology and information resources to research issues in IT project management.
• Write clearly and concisely about issues in IT project management using proper writing mechanics and technical style conventions.

Assignment 3: VoIP Part 3 (Quality)

Suppose the VoIP project sponsor wants you to present the project to the board of directors. Particularly, the sponsor would like you to discuss the quality of the project. It is worth noting that during the deployment of the VoIP system the quality control team tracked forty (40) of the deployments. The following problems were documented:

• Five (5) of the deployments experienced delays due to the unique configuration of the office space which required modification to install the proper wiring.
• Twelve (12) of the users called the help desk to get additional training on the new system.
• Two (2) of the new devices were defective.
Prepare a fifteen to twenty (15-20) slide digital presentation with the software of your choice (e.g., PowerPoint, Google slides, Prezi, etc.) in which you:

1. Explain quality and its importance to project success.
2. Explain quality management planning.
3. Contrast quality assurance and quality control.
4. Describe the different quality activities involved in this project and each of their outcomes.
5. Describe Pareto diagrams and their use in project management.
6. Present the data in the provided scenario using a Pareto diagram (Use the software of your choosing to prepare the diagram).
7. Use appropriate key points and / or graphics to professionally convey the information.
8. Include presenter notes to explain each slide.
9. Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

• Include the title of the assignment, the student's name, the professor's name, the course title, and the date in the presentation.
• Include the references used in the assignment in the presentation.
• Import charts, graphs, and / or the Pareto diagram into the presentation. The completed works must be imported into the  presentation.
The specific course learning outcomes associated with this assignment are:
• Explain and defend the various quality factors in project quality.
• Use technology and information resources to research issues in IT project management.
• Write clearly and concisely about issues in IT project management using proper writing mechanics and technical style conventions.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Assignment 4: VoIP Part 4 (Risk Register)

Utilizing the Delphi technique, your team constructed the following risks register the VoIP project containing the risk, the likelihood of its occurrence on a scale of 1 (least likely) to 5 (most likely), and the potential negative impact on the project on the same scale. In addition, they recommended the appropriate response and identified its type for one of the risks identified.

Write a three to five (3-5) page paper in which you:
1. Explain risk management and its associated activities and defend the need for a risk management plan.
2. Describe the Delphi technique used to identify risks and infer on types of projects where this technique is most accurate.
3. Examine the four (4) types of risk response (i.e., avoidance, acceptance, transference, and mitigation) and determine the appropriate situation where each should be used.
4. Complete the table with the risk response type (i.e., avoidance, acceptance, transference, and mitigation) and a description of the response.
5. Create a decision tree with the software of your choice to address risk number 6. Assume that when you check the schedule on day 60 of the project, it becomes evident that two (2) additional engineers are needed to ensure on-time completion of the project. The engineers cost $25,000 each and a fee of $120,000 is issued by the legacy provider. The probability of completing the project on time is as follows: With the current personnel - 60%; With one (1) engineer - 80%; With both engineers - 98%.
6. Explain the methodology utilized to create a decision tree and recommend the appropriate action to take based on your decision tree from criterion 5.
7. Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
• Include the decision tree created in your chosen software. The completed decision tree must be imported into the Word document before the paper is submitted.
The specific course learning outcomes associated with this assignment are:
• Examine the human resource factors that can impact project management.
• Summarize how the PMBOK® process groups and knowledge areas are involved throughout the project life cycle.
• Compare and contrast the sources and mitigating factors of project risk.
• Use project management and graphic software to plan and manage a project throughout the project life cycle.
• Use technology and information resources to research issues in IT project management.
• Write clearly and concisely about issues in IT project management using proper writing mechanics and technical style conventions

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.