Reference no: EM132397021

MGT600 Management, People and Teams - Torrens University
Case Study

Learning Outcomes
a) Critically assess the key principles and theories underlying strategic people management and explain how their application enhances organisational and individual performance.
b) Critically evaluate the effectiveness of different approaches and the relationships between effective people management and organisational performance.
c) Demonstrate effective communication and practical problem-solving skills to effectively manage people in a range of organisational contexts
d) Critically reflect on the roles and functions that managers perform in the context of the challenges and risks they have to address in the changing environment.

Instructions:

Your group is from a well-regarded consultancy firm and has been engaged by your client, ComSyst Technologies (CST) to provide advice on addressing a variety of challenges.

CST is a multi-national communications software and systems developer serving the defence and emergency services industries. CST has offices in Australia, New Zealand, the United States, Philippines, India and South Korea.

CST has recently lost three major tenders to competitors and their market share has declined substantially in the last two years. This has been attributed to some significant people related issues including poor employee performance, low employee engagement, a decline in staff retention and resignations of some key specialists. Technological advancements elsewhere have highlighted a gap in CST's technical skills and capabilities.

Your brief from the client is to prepare a report with recommendations to achieve the following objectives over the next two years:

1. Ensure CST is well positioned for the future by attracting and retaining the best talent possible

2. Create a team based high performance culture

3. Build employee capability and performance

To address these objectives your consulting team will need to draw on content from modules two, three and four. Some consideration may need to be given to other module content if deemed relevant. It is also expected that groups conduct research beyond the resources provided on the subject site

For each of the objectives mentioned above, you must include at least one real world example / case study from the literature of how other organisations have successfully achieved the same or similar.

Your group must prepare a business style report for the Chief Executive and Board of ComSyst Technologies. Whilst the format may vary, it must include the following:
• Cover page
• Executive Summary
• Table of Contents
• Introduction
• Background
• Main Discussion
• Recommendations
• Conclusion
• Appendices

You may make any necessary assumptions; however, any significant assumptions should be detailed in your report.