Reference no: EM132611391

MGMT3002 Managing Change - Curtin University

Assessment 1

Work-Integrated Change Project: REPORT

1. Assessment 1 - Work-Integrated Change Project: REPORT

Purpose:

This assignment aims to:

Expose you to actual organisational change in real-time and using that organisation, interview a person who was influential in a change event that took place.

Provide you with an opportunity to apply relevant change theory to an organisational change situation (intervention). Applying the necessary theory means analysing, interpreting and evaluating the appropriateness and effectiveness of the change process in the organisation by using available theory and logical thinking.

Description:

1. You need to identify a 'change intervention' in an actual organisation with which you are familiar, or where you, your family or friends may be currently working or have worked in the past. (Please note:You must choose your change situation case carefully in order to be able to complete this assignment well. An inadequate interview or inadequate information gained from the interview will significantly interfere with your ability to respond to the following).

2. Establish clearly whether the change intervention was introduced to bring about change OR a response/reaction to change that was introduced/imposed by other parties (external or internal). It is important to distinguish between:
a. A situation that called for / necessitated a change and the change action or intervention (a reactive form of change) that was introduced by the company official. As an example: sales are going down (a situation necessitating some form of action)... the action or intervention taken by the company to stop the decline and bring about an increase in sales such as training of sales staff, will be regarded as the change intervention.
b. A change that was proactively introduced i.e. the situation did not necessarily require or demand a change. Eg: Deciding to introduce compulsory work uniforms where there were none before can be considered a proactive change.
c. This becomes the Case which you examine / analyse in your Report.

3. You need to conduct an interview with a person in the organisation who was closely involved with the change intervention e.g. a manager in whose department/division the change intervention took place; or a member of the 'change management team' who was responsible for introducing and implementing the intervention; or the change facilitator /consultant who actively worked with employees to bring about the change etc.

4. You must transcribe the interview and use this interview transcription as your Case Data.

5. Analyse and interpret the data about the change and change intervention and the organisation (see ‘Focus' below).

6. Write a carefully considered report on the change and change intervention.

Focus of the Report: [ SEE Wk 1 BB for REPORT FORMAT to FOLLOW]
In your report: critically analyse and discuss the following five (5) dimensions as they relate to the change and/or change intervention as presented by your Case:

1. Consider the difference(s) between the ‘change' situation and the ‘change action or intervention' (that is, what was the change that took place and how did management react?) and then identify...
a. the internal and external drivers of the change (situation) and,
b. the rationale for, and objectives of, the change intervention

2. The change perspective(s) (see Lect 3) that you think might be driving the people who were responsible for the change intervention; and

3. Indicate, what you believe the interviewee's underlying assumptions were about the change and its nature (e.g. how did they and their colleagues react? Consider fears, the time involved, perceived threats to personal security, position, wages, job loss and much, much more.); Were these concerns realised during the changed intervention period?

4. Indicate, also, whether the change was planned or emergent.

5. Indicate whether you believe the change action/intervention was effective, what its limitations were and what alternative change perspectives and alternative change interventions you would recommend to assist the organisation with similar change processes in future.

In your discussion we expect that your responses to sections 1 to 5 above will go beyond the basic approaches presented in textbooks and is well supported with evidence from your interview and the available literature.

INTERVIEW QUESTIONS - see Tutorial 1 BB ‘Additional Information' -also copied below(these must be included - they become the main source of your data). Add more if you wish, but keep interview to approx.. 30 min.

Attachment:- Work-Integrated Change Project.rar