Method of working with the public

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You work for Canadian Tire in their HR Department as an HR specialist with a training focus. The company wants to have a more solid presence in the USA. They want you to build a training program for your company's US retailers. Identify a task analysis tool (e.g. observation, investigation, questionnaires, interview) will you use to gain better understanding of how they do business there as you found out that their method of working with the public is vastly different from here in Canada. Why use this tool and not another?

Reference no: EM133005324

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