Members serves as form of which type of control system

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From Race Cars to Airplanes

1. If United is sending its pit crews to Pit Crew U for training to improve competitiveness, it is engaging in which kind of bureaucratic control?

budgetary control

financial control

feedforward control

feedback control

concurrent control

2. Establishing a norm such as "Go slow to go fast" amongst team members serves as a form of which type of control system?

clan control

Six Sigma control

market control

financial control

bureaucratic control

3. These crews want to shave 4 to 5 minutes off of the time that every plane is on the ground. This is an example of which step in an effective control system?

using market measures

establishing valid standards

make it acceptable to employees

maintaining open communication

using multiple approaches

4. If United knows that by shaving off 4 to 5 minutes of time on each stop it can add 100 new flights a day without adding any more planes, United has engaged in which of the following?

internal audit

activity-based costing

budgeting

external accounting audit

management myopia

5. By providing this NASCAR pit training to employees and helping them realize they can shave minutes off of their performance, United has specifically focused on which aspect of designing an effective control system?

get acceptance from employees

develop a sense of myopia

encourage tactical behavior

control vanity of managers

avoid pettiness within teams

Reference no: EM132243532

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