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Measuring What Matters
Explain the way(s) an organization with which you are familiar measures quality and customer satisfaction. What can be done to improve CRM?
Lastly, explain how you can personally have a positive impact on customer loyalty in your position.
You buy 400 shares of stock at a price of $64 and an initial margin of 50 percent. If the maintenance margin is 30 percent, at what price will you receive a margin call?
The FDA comes out with a report on orange juice that reduces tastes and causes the Qd to be 5mil gall per year lower at each price. After this report comes out, what is the new equilibrium price and quantity of orange juice?
Suppose a farmer is expecting that her crop of oranges will be ready for harvest and sale as 150,000 pounds of orange juice in 3 months time. Suppose each orange juice futures contract is for 15,000 pounds of orange juice, and the current futures pri..
First Simple Bank pays 8.3 percent simple interest on its investment accounts. First Complex Bank pays interest on its accounts compounded annually. Required: What rate should the bank set if it wants to match First Simple Bank over an investment hor..
Suppose a 5 year $1,000 bond with annual coupons has a price of $896.42 and a yield to maturity of 5.5%. What is the bonds coupon rate? Please show how you got your answer
The common stock of Air United had annual returns of 13.7 percent, 4.8 percent, -6.7 percent, and 27.9 percent over the last four years, respectively. What is the standard deviation of these returns?
1. why are many governments in todays world liberalizing cross-border movements of goods services and resources?2.
Corporations often use different costs of capital for different operating divisions. Using an example, calculate the weighted cost of capital (WACC). What are some potential issues in using varying techniques for cost of capital for different divisio..
Which mutually exclusive project should be selected, based on a 12% cost of capital and the following: IRR(A)= 15%, IRR(B)= 13%; incremental IRR(B-A)= 18%? Why?
Do project financial results affect financial health of the entire organization? Can you think of an example where the reverse holds true as well -- in other words, an example where the financial health of an organization affected project outcomes?
Bumble Bee is thinking about purchasing a new clam digger for $14,000. The expected net cash flows resulting from the digger are $9,000 in year 1, $7,000 in the 2nd year, $5,000 in the 3rd year, and $3,000 in the 4th year. Should Bumble Bee purchase ..
Metropolis Health Systems’ Laboratory Director expects to purchase a new piece of equipment. Compute the Unadjusted Rate of Return using the original investment amount.
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