Measuring product quality and customer satisfaction

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Reference no: EM13739684

Some organizations may have detailed strategies for measuring product quality and customer satisfaction but do not put the same emphasis on employee performance expectations.

  • Discuss the possible consequences for an organization that does not use sound performance expectations as part of its organizational behavior strategy.
    • How could this affect the hiring and recruiting outcomes?
    • How could this affect evaluation, compensation, and promotion outcomes?
    • What possible financial consequences could the organization experience?
  • In text citations and references in APA Formatting
  • 450 words or more

Reference no: EM13739684

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