Measure business performance against

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1. A group of operators on a production line establish an arrangement for storing tools so that they can access them faster and always find the right tool. Which problem solving tool is used in this situation.

a. Poke-yoka

b. 5S

c. Kaizen

d. Re-engineering

2. Which of the following is most likely to be a process input?

a. Products

b. Services

c. The process itself

d. Materials

3. Generally, benchmarking is used to measure a business’s performance against:

a. Best in class companies

b. Customer relationships

c. The QFD approach

d. The latest financial data available

Reference no: EM132152646

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