Mean utilization percentage of the coffee machine

Assignment Help Operation Management
Reference no: EM132701555

A hotel breakfast area has a self-serve coffee machine. During the three hour breakfast period, customers arrive at a rate of 20 per hour (approximately one new customer arrives every 3 minutes), and the arrivals follow a Poisson distribution. The mean service rate at the coffee machine follows an Exponential distribution, and is 40 customers per hour (customers take approximately 90 seconds (1.5 minutes) to serve themselves a cup of coffee.)

a. What is the mean (average) time in minutes (note that there are 60 minutes in an hour) that a customer spends waiting in line near the machine?

b. The hotel wants to know how crowded the area around the coffee machine will be during a typical breakfast period. What is the mean number of customers that are in the system (either in line, waiting to get a cup of coffee, or at the machine, filling their cup with coffee)?

c. What is the mean utilization percentage of the coffee machine (the server in this system)?

d. If the hotel decides to purchase a second coffee machine (there are now two "servers" in this system), the waiting time should be shorter. On average, how long will a customer now wait in line for their cup of coffee? Do you think the improvement in service with a second machine would be worth the cost? (Assume the new machine will cost several hundred dollars -- exact calculations are not needed for this part, just your general opinion about whether the reduction in waiting time is "worth it".)

Reference no: EM132701555

Questions Cloud

Calculate the residual income for the Avila Division : The Avila Division of Maldonado Company had operating income last year of $136,400, Calculate the residual income for the Avila Division
Concept of decision analysis in the existing environment : A financial advisor has recommended three possible mutual funds for investment: Fund A, Fund B, and Fund C. The returns each will achieve depends on whether
High-profile serial killer from real life : For this discussion, you will select one high-profile serial killer from real life or character from a television show, movie, book, game, and so forth
How much is firm worth if the risk-free rate is five percent : Suppose you believe that the beta of the firm is 0.5. How much is the firm worth if the risk-free rate is 5% and the expected market risk premium is 8%?
Mean utilization percentage of the coffee machine : A hotel breakfast area has a self-serve coffee machine. During the three hour breakfast period, customers arrive at a rate of 20 per hour
Discuss the current patient safety characteristics : Discuss the current patient safety characteristics used by your current workplace or clinical site. Identify at least three aspects of your workplace.
Explain the terms respiratory anatomy and respiration : As you review the activities and the information presented in this lesson and the textbook, identify the three most difficult concepts (or parts of a concept).
Wstimate the value per share paid to Bocellie : If Chow offers 1.5 of its own shares for every Bocellie share, estimate the value per share paid to Bocellie and comment on assessment of the value of offer?
Healthcare it standards organizations and policy : Every organization seems to have a different approach to writing its policies for the use of IT, but standards organizations often provide some guidance

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd