Mcdonald vs burger king

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Reference no: EM132956801

Question A: McDonald's vs Burger King

a. Explain your opinions regarding the relationship between services process, quality, and cost from McDonald's and Burger King. Support your answer with an example.

b. Design a simple model to represent those services process, quality, and cost for McDonald's and Burger King.

c. Explain their waiting line model and strategy in running their business.

d. Chose and apply the techniques to improve efficiency and effectiveness of their waiting line problems.

e. How to reduce unhappy customers while waiting in the restaurant? Explain

Reference no: EM132956801

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