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Marketing excellence-the ritz-carlton

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Reference no: EM133179484

Review the "Marketing Excellence: The Ritz-Carlton" case study on pp. 425 of your textbook. Bring another hotel into the discussion (either a competitor of Ritz-Carlton or not), and discuss how they maintain their brand promise to their customer base (i.e., their target market). Make certain to select a hotel that has not already been mentioned.

Reference no: EM133179484

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