Reference no: EM132262780

1. Marketing case studies have shown that firms suffer losses at the hands of nimble competitors not because they do not have strategic plans, but because their strategic plans do not prepare them to anticipate and deal with _______________________.

market uncertainty

competitive developments

market responsiveness

knowledge managem

2.  A technician monitoring a group of five computers in an automated manufacturing facility. it takes an average of 15 minutes, exponentially distributed, to adjust any computer that develops a problem. the computers run for an average of 85 minutes, poisson distributed, without requiring adjustments. compute the following:

a. average number of computers waiting for adjustment

b. average number of computers not in working order.

c. probability the system is empty.

d. average time in the queue.

e. average time in the system.

3. Your program manager encourages the team to try to experiment and search for new solutions – just to see what will happen. She encourages the team to be risk takers. She is trying to overcome which conceptual block?

Bias against thinking

Compression

Separating figure from ground

Noninquisitiveness

4. Once a manager has determined that the reason for poor performance is due to a lack of ability, in what order should the manager explore options?

1) Redesign the job, 2) retrain the individual, and 3) move the individual to another position.

1) Retrain the individual, 2) redesign the job, and 3) determine if the resources are adequate.

1) Determine if the resources are adequate, 2) retrain the individual, and 3) redesign the job.

1) Determine if the resources are adequate, 2) redesign the job, and 3) retrain the individual