Manufactures components for a main computer manufacturer

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Reference no: EM1378821

Your company manufactures components for a main computer manufacturer. Your products have had few persistent quality issues. The mechanisms are items such as on-off switches as well as other servo-mechanisms that fail before they should. The problem is becoming quite thoughtful and your main customer has threatened to go to another vendor if you cannot fix the problem. Step by step, what do you do to resolve the problem? Be very specific as well as explain why you take each step.

Reference no: EM1378821

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