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Read the section titled "Managing Crisis Projects" that begins on page 540 (in Part 13) in the Kerzner text. Focus on the Tylenol Poisonings and the Air France Concorde Crash. Perform additional research on these incidents, and write a 3–4 page paper (800 to 1000 words) that answers the following questions: •Critique the pros and cons of the actions of Johnson & Johnson’s management in countering the product-tampering. Comment on the project management skills of the CEO, James Burke. •Compare and contrast the actions taken by Air France/British Airways to the ones taken by Johnson & Johnson. •As a project manager or a manager, how do you lead/manage crises in your workplace? •Should be all product- or service-associated risks be made public? Why and why not? Be sure to support your rationale. •How do you interpret the media’s relatively positive attitude toward Johnson and Johnson’s James Burke? Was this due to the fact that he and the company showed empathy and responsiveness during a crisis? Do you think Johnson and Johnson’s crisis project team planned it this way to “get on the good side” of the media? Explain your answer.
This project is designed to provide an opportunity to apply what you have learned throughout the semester. It involves the completion of a two-part research project focusing on identifying a suitable new plant location for a company
What can we learn from mass customization of tangible goods (e.g. Lands End or Dell) that can be applied to the mass customization of services? What makes customization easier or more difficult compared to tangible goods?
Consider an assembly line with 50 steps that are carried out sequentially. Each of the 50 steps has a defect probability of 1%. The final product produced on the assembly line is defective if any one of the 50 steps made a defect. What is the probabi..
Develop the management-research question hierarchy that will help you to develop a specific proposal.
Peter Drucker (you should all know who this is) says that the most important time to seriously re-examine the firm's vision or mission is when the firm is successful. Why is this?
The foreman estimates which the value of the work actually finished is about $162, 000. Illustrate what are the spending also schedule variances for the project. Illustrate what are the SPI also CPI.
How does walmart use the competitive priority of "cost" to its competitive advantage? Research, then explain and provide examples in a short paper.
Should OTELO LLC. put in a project proposal for the Baker Street development? What kind of proposal should they put in? Can you make and evaluation based on the payoff table below using the maximax, maximin, and minimax regret criteria?
Describe the differences between an offensive and defensive positioning strategy in full descriptive detail. Provide an application example.
Develop a linear programming model that will enable HTS to allocate technician time between regular customers and new customers.
Discuss how world leaders use nationalism to pursue their goals both for personal and national gain. Discuss what purpose political leaders use nationalism.
A distributor of large appliances needs to determine the order quantities and reorder points for the various products it carries. The following data refer to a specific refrigerator in its product line: What is the economic order quantity?
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