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Managing and leading hospitality enterprises

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Managing and Leading Hospitality Enterprises

1. Read the following article extract, then answer the questions that follow:

"What is the difference between management and leadership? It is a question that has been asked more than once and also answered in different ways. The biggest difference between managers and leaders is the way they motivate the people who work or follow them, and this sets the tone for most other aspects of what they do. Many people, by the way, are both. They have management jobs, but they realise that you cannot buy hearts, especially to follow them down a difficult path, and so act as leaders too."

1. In your opinion, what is the difference between management and leadership?  Substantiate your opinion.

2. Taylor, Fayol and Drucker's management theories are outlined in Angelo, 2017, p 346, each presenting a unique viewpoint on what the responsibilities of a manager are.  Review these theories and explain how each Taylor, Fayol and Drucker's theories are applicable, or not applicable, to the hospitality industry today, and provide reasoning for your opinion.

Reference no: EM133179956

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