Managers who use information gained over the course of day

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Reference no: EM132194871

1. Managers who use information gained over the course of a day (or week) and briefs workers before the workday begins about issues, solutions, etc., uses _____ control.

feedforward

feedback

concurrent

immediate corrective action

2. While Rylan was expressing his frustration to his boss about his workload, he noticed his boss was sitting back the her chair with her arms crossed. Her _____ gave him the impression that she did not enjoy this conversation.

verbal intonation

communication

body language

filtering

3. James, a graduate of the University of Pittsburgh, recently interviewed some potential candidates for the open position within his company. One of the most qualified candidates was a graduate of West Virginia University. No matter how hard this candidate tried to impress James with her credentials, he could not get past his dislike of the WVU Mountaineers. The concept of ___________ is preventing James from being objective about this potential candidate.

stereotyping

assumed similarity

halo effect

devil s horns

4. Managers who act more as mentors towards employees allowing them full control over the decision making process have a(n) _____ leadership style.

autocratic

democratic

laissez-faire

least preferred coworker

5. Sarbanex Oxley Act put stricter standards on corporations - specifically on company's Boards of Directors who handle _____ to protect all stakeholders.

Ethics

workplace violence

benchmarks

corporate governance

6. Which of the following is an example of a service organization?

an automobile producer

a healthcare organizer

a semiconductor firm

a food processing company

7. Female managers are often said to be _____ leaders because they tend to be more empathetic and friendly towards employees.

achievement-oriented

directive

participative

supportive

Reference no: EM132194871

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