Manager estimates the workforce requirements

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The manager estimates the following workforce requirements for its services over the next 2 years.

Quarter 1 2 3 4 5 6 7 8

Demand 4,200 6,400 3,000 4,800 4,400 6,240 3,600 4,800

Each certified instructor puts in 480 hours per quarter regular time and can work additional 120 hours overtime. Regular-time wages are $7,200 per employee per quarter for regular time worked up to 480 hours, with an overtime cost of $20 per hour.

Unused regular time is paid at $15 per hour.

The cost of hiring, training, and certifying a new employee is $10,000.

Layoff costs are $4,000 per employee.

Currently, eight employees work in this capacity.

A- Find a workforce plan using the level strategy that allows for no delay in service. It should rely only on overtime and the minimum amount of undertime necessary. What is the total cost of this plan?

B- Use a chase strategy that varies the workforce level without using overtime or undertime. What is the total cost of this plan?

C- Propose a mixed-strategy plan and calculate its total cost.?

D- Propose a mixed-strategy plan using all possible overtime, layoff and undertime and What is the total cost of this plan?

Reference no: EM132264497

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