Managements expectations from a training program

Assignment Help HR Management

Reference no: EM13941297

Please discuss the case study with specific attention to the measures used to evaluate simon's training. managements expectations from a training program and how to measure simon's effectiveness as a trainer

CASE STUDY: DELIVERING EFFECTIVE TRAINING

Simon Hang, Training Manager, looked at his watch and said, 'It is 5 pm and I would like to close this workshop. I will see you again next week: As the participants left the room, someone asked if Simon wanted to join them for a drink but Simon turned them down, saying that he needed to pack and finish off some work.

Watching this was Serene Teo, the new HR Manager, who is Simon's boss. Serene was obviously not happy about the way the training was conducted - she has seen trainers like Simon putting up a show with plenty of jokes during training and accomplishing nothing. Participants loved this as a form of entertainment and therefore seldom took the training seriously.

Serene then spoke to Simon. "Hi. Simon, I would like to have a word with you.'

'Sure. what would you like to talk about." replied Simon as they both walked out of the training room.

"I would like to talk about the next course I need to know how you are going to deliver the next one since management wants us to prove that training will help improve performance. What I have seen so far does not appear to be delivering on this expectation," said Serene.

'Well. I personally believe that I am doing a good job. The participants love me and the training evaluations are always very positive. Some participants even say they enjoy coming to my course very much. I believe I am doing a great job here,' Simon replied almost proudly.

'The end of course evaluations say nothing of how effective your course is. We need to show top management that your course has an impact on people's performance, replied Serene. "We have to start doing this or we lose our jobs.'

Reference no: EM13941297

Questions Cloud

Identify the main hr related problems : His main objectives were to identify the main HR related problems and the causes of decline in business. The problems he has identified with the operations in Malaysia were:

Discuss the complications role that the internet plays : Discuss the complications role that the Internet plays as a market channel in today's business environment.

What conflicts might arise from these values : Judie has been the nurse manager of her unit for the past ten years and is highly regarded by the hospital's administration. What conflicts might arise from these values

Difference between twitter and instant messaging : Question 1: What is the difference between Twitter and Instant Messaging? Question 2: List and briefly discuss three (3) benefits of a business-related social media strategy.

Managements expectations from a training program : Please discuss the case study with specific attention to the measures used to evaluate simon's training. managements expectations from a training program and how to measure simon's effectiveness as a trainer

The project below can be completed in x weeks or less : There is an 82% chance the project below can be completed in X weeks or less. What is X ?

Theories of convergence-divergence and crossvergence : Explain the theories of convergence, divergence and crossvergence. Are these three theories mutually exclusive? Or can we have convergence, divergence and crossvergence all happening in different parts of the environment at the same time?

Firm evaluates all of its projects by applying the irr rule : A firm evaluates all of its projects by applying the IRR rule. A project under consideration has the following cash flows: If the required return is 15 percent, what is the IRR for this project?

Describe the sample size appropriate for the population : Explain which method or instrument you would use to gather data. Describe the sample size appropriate for the population and how you would select participants. Provide a rationale for your choices, and explain how you can ensure high standard of reli..

User Account

All Pages