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Management for the achievement of work-related goals

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Reference no: EM133049112

Service Automation as an application used to support staff and management for the achievement of work-related goals

For this project, provide a 4-paragraph essay that will contain a detailed explanation of service automation and the four major contexts in which it is applied. Include the following information:

  • Focus on contact centers, call centers, help desk, and field service.
  • Explain how service automation is used in each of the four contexts.
  • Describe both the advantages and disadvantages of utilizing service automation

Reference no: EM133049112

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