Management actions would most motivate these employees

Assignment Help Operation Management

Reference no: EM131746699

Management at Work

At Mayflower & Juneberry, a garden supply store, buyers need to keep abreast of the latest landscaping trends and order each season’s merchandise in time for it to be on the shelves when customers want it. If customers visit the store and don’t find what they want, they will try one of many local competitors or online retailers. The data show that when customers have a good experience elsewhere, they usually don’t come back to Mayflower & Juneberry.

Which of the following management actions would most motivate these employees?

A. Set easy goals so that buyers can always feel as though they are meeting them.

B. Share customer satisfaction ratings with the sales clerks who have one-on-one contact with customers but do not share this information with the buyers.

C. Give buyers a goal of ordering each season’s merchandise by a particular date; then give them daily feedback about what percentage of the upcoming season’s merchandise has been ordered.

D. Share quarterly sales results with buyers after the results have been tabulated so buyers know how successful they were.

Reference no: EM131746699

Questions Cloud

The issue of contract interpretation is very important : The issue of contract interpretation is very important. Many disputes center on arguments regarding the definitions used in an agreement.

Why is lobbying so important to businesses worldwide : What is lobbying? Why is lobbying so important to businesses worldwide? How does it impact on international trade policy matters?

Identify external opportunities and threats : Identify external opportunities and threats. Construct a Competitive Profile Matrix (CPM).

Discuss the normal levels of glucose in the blood : Another pilot study. During routine screening, a doctor notices that 22% of her adult patients show higher than normal levels of glucose in their blood.

Management actions would most motivate these employees : Which of the following management actions would most motivate these employees?

Impacts of e-commerce on the dynamics of existing industries : What are the impacts of e-commerce on the dynamics of existing industries?

What confidence level did the pollsters use : Amendment. A TV news reporter says that a proposed constitutional amendment is likely to win approval in the upcoming election because a poll of 1505 likely.

Compute the percentage of state residents : A governor is concerned about his negatives the percentage of state residents who express disapproval of his job performance.

How does wto manage trade-related governance issues : How does WTO manage trade-related governance issues? Discuss the pros and cons of regional integration initiatives.

User Account

All Pages