Reference no: EM133554064

HR Operations Specialist

Manage and track new hires through the new hire and onboarding process.

Process background and reference checks for new hires.

Perform data entry with a high degree of accuracy into Human Resources Information Systems (HRIS) and Learning Management Systems (LMS).

Assist with developing and delivering various training modules as well as create reference materials for supervisors.

Organize and maintain employee personnel files and records.

Serve as the main point of contact for new hires as well as hiring managers to facilitate a smooth hiring process.

Identify process improvements and assist with the development and implementation of refinements to key work processes.

Escalate issues and recommend possible solutions to management and senior members of the Human Resources team for resolution.

Participate and support Human Resources and Leadership Development Team initiatives to drive continuous improvement efforts.

Provide outstanding and timely customer service, internally and externally, by responding to Human Resources Operations related inquiries via email, phone or workflow/business processes.

Direct internal customers to Human Resources Operations resources, including training and reference materials and self-service tools.

Develop strong relationships and collaborate with other sub-teams and team members within the Human Resources Department (Payroll, HRIS, Employee Benefits, Employee Relations, and Leadership & Development).

Responsible for completing bi-weekly payroll adjustments.

Log data in tracking system/database as required. Monitors workflow and enters/reviews/approves HR transactions, including but not limited to: new hires and personnel changes such as position and wage changes,separations, and promotions.

Run various Human Resources Operations-related reports on a regular basis.

Act as an expert resource regarding Human Resources policies and procedures. Provide appropriate support and timely follow up.

Handle special projects as assigned.

Perform all other duties as assigned.