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1. Which of the following should we use an "R" chart to monitor process quality?
A. Weighing trucks at a highway inspection station to determine if they are overloaded
B. Deciding whether an airliner has sufficient fuel for its trip
C. Student grades measured from 1 to 100
D. Determining whether vehicles from a motor pool will run
E. Determining the accuracy of a forecast of "snow"
2. What is the term that means making the person who does the work responsible for ensuring that specifications are met?
A. Production point responsibility
B. Point inspections
C. Assigned responsibility
D. Worker accountability
E. Quality at the source
3. The following are tools/techniques in controlling quality except
A. Data gathering
B. Data analysis
C. Statiscal samoling
D. Scenario planning
E. Root cause analysis
4. True or False
Higher quality means higher price
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