Make a pareto diagram and give conclusions

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Reference no: EM1317727

Make a Pareto diagram and give conclusions.

The following data represent complaints about hotel rooms:

 

Reason

Number

Room dirty

32

Room not stocked

17

Room not ready

12

Room too noisy

10

Room needs maintenance

17

Room has too few beds

9

Room doesn't have promised features

7

No special accommodations

2

 

a. Construct a pareto diagram.

b. What reasons for complaints do you think the hotel should focus on if it wants to reduce the number of complaints? Describe.

Reference no: EM1317727

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