Make a new service strategy for smith and jones by

Develop a new service strategy for Smith and Jones by preparing a report outlining your proposals to help change and develop the business:

1. Evaluate the current service concept.

2. What is driving the change in strategy?

3. How could John differentiate his firm from the competition?

4. What changes would he need to make to the operation?

5. What happened next?

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Make a new service strategy for smith and jones by : develop a new service strategy for smith and jones by preparing a report outlining your proposals to help change and

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