Make a linear programming model which will enable hts to

Assignment Help Operation Management
Reference no: EM13392631

Management of High Tech Services (HTS) would like to develop a model that will help allocate their technicians' time between service calls to regular contract customers and new customers. A maximum of 80 hours of technician time is available over the two week planning period. To satisfy cash flow requirements, at least $800 in revenue (per technician) must be generated during the two week period. Technician time for regular customers generates $25 per hour. However, technician time for new customers only generates an average of $8 per hour because in many cases a new customer contact does not provide billable services. To ensure that new customer contacts are being maintained, the technician time spent on new customer contacts must be at least 60% of the time spent on regular customer contacts. Given these revenue and policy requirements, HTS would like to determine how to allocate technician time between regular customers and new customers so that the total number of customers contacted during the two week period will be maximized. Technicians require an average of 50 minutes for each regular customer contact and 1 hour for each new customer contact.

A. Develop a linear programming model that will enable HTS to allocate technician time between regular customers and new customers.

B. Find the optimal solution.

Reference no: EM13392631

Questions Cloud

Compare and contrast the use of budgets between : prepare an 8- to 10-slide microsoftreg powerpointreg presentation focusing on budget analysis and the required
Research and explain the internal and external environments : write a 1050- to 1400-word paper in which you complete the following1 research and describe the internal and external
Examine applersquos current position on the companyrsquos : write a six to eight 6-8 page paper in which you1.examine applersquos current position on the companyrsquos ethical and
What leadership considerations must an organization weigh : leaders face many hurdles when leading in multiple countries. there are several examples of disastrous public relations
Make a linear programming model which will enable hts to : management of high tech services hts would like to develop a model that will help allocate their technicians time
Wat us government organization is mainly responsible for : define the inflation rate. b explain how the cpi differs from the ppi as a measure of the u.s. inflation rate. c why is
Explain two economic principles of taxation b which : a state two economic principles of taxation. b which principle best justifies the excise tax on gasoline when the tax
An applicant who is 60 years of age and disabled in a : scenario an applicant who is 60 years of age and disabled in a wheelchair enters the hr department to apply for a front
Would reducing federal budget deficit also decrease : a recommend some u.s. fiscal policy change in business taxes or government spending that would reduce the u.s.

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd