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Question - Emplex is a payroll service. The firm takes over all record keeping, cheque writing, and remittances to the government of payroll taxes and withholding amounts. The firm also provides premium services which consist of analysis of efficiency, bonuses, sick days, market rates of pay etc. These services are intended to help client firms make sure their employees are working efficiently and effectively. Clients pay an initial fee that covers the costs of setting up the account. After that, each client pays a monthly fee that is based on number of employees. Premium services are billed out at a negotiated rate which varies depending on the service desired, the complexity of the analysis, research requirements and any other unique aspects of the project.
Emplex employs a team of salespeople who are charged with finding new customers and liaising with existing customers. The salespeople receive a commission for each new customer they bring on board. Each month, data from all covered employees is processed electronically, but a few data entry people are employed who make sure the data is clean and properly formatted before it is processed. This team makes sure that the nuts and bolts of the monthly service works properly. There is also a large team of analysts, who are responsible for conducting and reporting on the premium services.
The static budget for the month of November follows:
Budget
Actual
Variance
Clients (11/1)
3,393
-
Clients (11/30)
3,450
3,200
250
Employees Covered
5,175,000
5,286,000
111,000
New Clients
204
198
6
Premium Services
1,380
1,487
107
On-boarding Fees
$571,200
$619,542
$48,342
Monthly Charges
11,643,750
11,259,180
384,570
Premium Charges
6,210,000
7,777,010
1,567,010
Variable Costs
Commissions
102,000
99,000
3,000
Data Care
1,552,500
1,691,520
139,020
Customer Care
1,035,000
1,088,000
53,000
Fixed Costs
Depreciation
4,300,000
Salaries
5,400,000
5,492,000
92,000
Required - Make a flexible budget for Emplex for the month of November. Be sure to include activity variances. Label each variance appropriately and indicate for each the degree of significance. Document your computations and label them.
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