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1. If you were already considering working or already are working in the hospitality and tourism industry, have you learned anything that has expanded your viewpoints/impressions of the hospitality segment within which you work? What about working in other potential segments of the industry? Why or why not?
2. If you were NOT considering working in the hospitality and tourism industry, have anything possibly persuaded you otherwise? Why or why not?
3. Do you feel there is a place to use your chosen major within the hospitality and tourism industry?
4. Those of us who are hospitality and tourism executives see the potential for many majors within our diverse workforce and positions; I'd like to hear your thoughts on this matter.
5. Which interview of a hospitality professional have you read or attend that has motivated you to learn more about what this person does and has impressed you about this person's job or background?
6. Does any interview you've read make you not want to work in that particular segment of hospitality and tourism? Why or why not?
Has any aspect of the different levels approach been negative to the customer, or to the organization? Describe some of the best practices that leading companies using unique approaches to customer service have embraced.
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