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One of the major measures of the quality of service provided by any organization is the speed with which it responds to customer complaints. A large family-held department store selling furniture and flooring had undergone a major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, a measure, and 15 installation crews. The store had the business objective of improving its response to complaints. The variable of interest was defined as the number of days between when a complaint was made and when it was resolved. Prior to increasing the staff, the mean number of days to resolve a complaint was 45. Data were collected from 50 complaints that were made in the past year. The sample data showed the mean number of days for resolution was 40 with a standard deviation of 18 days. Perform the appropriate test to determine if the mean number of days it takes to resolve a complaint decreased after the staffs was increased. Use alpha = .05.............b. In addition to reducing the time it takes to resolve a complaint, the store also wanted to decrease the percent of flooring jobs that resulted in a customer complaint. Before expanding the crew, the percentage of flooring jobs resulting in a customer complaint was 8%. In a sample of 225 flooring jobs, 15 resulted in a customer complaint. Is there evidence the percentage of jobs with customer complaints decreased as well? Perform the test at alpha = .05
If a country's growth is biased in favor of its import, this should unequivocally improve its terms of trade also its economic welfare. Use a graph to explain why
Illustrate what is Gillette's advertising elasticity. Is Gillette's Demand more or less responsive to advertising than other firms in its peer group. Elucidate also Elucidate how all calculations.
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q.suppose the market demand for apples is given by qd 1600-100p and there are two firms operating in it each with a
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Illustrate what are the monopolist's profit-maximizing price and total output.
examine the following list of goods and services. which goods and services should be included in fredonia gdp in 2009
Which of the subsequent companies has recently been used by the federal government for monopoly practices
If you were to learn that a bottle of gatorade increased in size from 2009 to 2010, should that information affect your compute of the inflation rate.
what additional information would be useful in the pricing decision? What would be your recommendations for setting up a model to forecast future demand for this product?
do you think the price of crude oil has produced an upward or downward supply shock, or neither? How can you tell? Looking at historical data, when did the most recent oil-related supply shocks occur?
Illustrate if there were only one supplier of diamonds, elucidate what would be the price and quantity
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