Reference no: EM133024637

BSBLDR502 Lead and manage effective workplace relationships

Assessment 4 - Project 3 - Manage the development and maintenance of networks and relationships

Scenario

This is a continuation of the scenario in Assessment 3, Project 2.

As the General Manager of the Lollipop Shop, your responsibilities include reviewing and improving organisational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.

The staff survey conducted at the Lollipop Shop has highlighted some issues staff have with regards to networking, which may impact their effectiveness.

Staff felt there was a lack of:
• awareness of internal and external networking opportunities
• understanding of how to take advantage of networking opportunities through use of interpersonal skills
• internal communities or social platforms through which teams could discuss professional issues, and share insights and perspectives
• modern communication technologies and social platforms for connecting effectively with staff and clients

In response to these findings the CEO has asked you to plan networking and professional development activities for the store managers and sales assistants across all the stores. You must refer to the position descriptions given below.

Part A - Plan networking opportunities

1. Identify one internal and one external networking activity each, for the sales team and store managers team, and identify outcomes for the teams as well as outcomes for the organisation.

2. Develop a professional networking plan of activities to ensure that effective internal and external workplace relationships are developed and maintained.

In your plan, you must identify four activities, as follows:

• One external networking event organised by industry bodies, associations or organisations in the retail industry
• One internal networking events
• At least two online networking opportunities, such as webinars or joining relevant groups on LinkedIn.com, which may include creating new contacts, groups, forums or discussion boards that you can join and contribute to
• Frequency of participation in activities identified
• Potential benefits of participation in activities identified

Use the Professional Networking Plan Template in Appendix A to create your networking plan. An example has been provided for you in the template.

Attachment:- manage effective workplace relationships.rar